Auracom Talk
Professional cloud phone systems that scale with your business. Choose from self-managed or fully-managed solutions with virtual receptionist.
Choose Your Plan
Smart phone system under your control
Complete service + virtual receptionist
$500 setup fee waived on annual plans
Everything You Need in a Phone System
Auracom Talk provides all the features your business needs to communicate professionally and efficiently.
Cloud Phone System
Professional phone system hosted in the cloud with enterprise-grade reliability
Advanced IVR
Intelligent call routing with customizable menus and voice prompts
Call Queues
Manage high call volumes with smart queuing and hold music
Voicemail to Email
Receive voicemails directly in your inbox with audio attachments
Softphones & Apps
Make and receive calls from any device with our mobile and desktop apps
Teams Integration
Seamless integration with Microsoft Teams for unified communications
Advanced Business Features
Go beyond basic calling with enterprise-grade features that help your business operate more efficiently.
Advanced Call Flows
Create sophisticated call routing rules based on time, caller ID, and availability
Real-time Analytics
Monitor call volumes, wait times, and agent performance with detailed reporting
Number Porting
Keep your existing phone numbers when switching to Auracom Talk
Call Recording
Record calls for training, compliance, and quality assurance purposes
Multi-site Routing
Connect multiple offices with intelligent call routing between locations
Contact Centre Lite
Basic contact center features including call queues and agent management
Choose Your Smart Phone System
Professional-grade solutions designed for New Zealand businesses
Auracom Essential
Good basic setup for small teams
Your business line, fully under your control
Launch Special: 1 month free trial • Free setup • Free inbound calls • Save $600+
Key Features:
- 1 Landline/Fixed Number
- 4 Simultaneous Calls
- Smart Routing & Call Queues
- Custom Announcements
- Business Hours Logic
- Mobile & Desktop Apps
Add-ons Available
- Extra Numbers$10 each
- Toll Free NumberStandard rates apply
Business Plus
Ideal for growing teams who need more features
Let us handle your calls — so you can focus on your business
$100 free credit + Free setup
Key Features:
- Everything in Essential Plan
- Virtual Receptionist Service
- Professional Call Handling
- Call Management & Routing
- Business Hours Coverage
- Appointment Scheduling
Add-ons Available
- Extra Contact Centre Staff$1,800/month
- Extra Numbers$10 each
Teams Connect
For businesses who want Microsoft Teams Calling fully integrated
Use your MS Teams as your landline
$100 free credit + Setup fee of $1,000 waived with a 12-month term
Key Features:
- Power-up your Microsoft Teams with a full business phone line
- Make & receive calls to/from mobiles & landlines using your Teams app
- Includes 2 MS Teams Phone Numbers
- 4 Simultaneous Calls
- Use Hunt Groups & delegate calls to your team
- Unlimited inbound calls
Add-ons Available
- Extra Call Channels$10 each
- Extra Teams Numbers$20 each
Optional Add-ons
Enhance your phone system with additional features and services tailored to your business needs.
Desk Phone Rental
Professional desk phones delivered and configured
From $15/month
- Yealink T46S or similar
- Pre-configured setup
- Replacement warranty
- Free delivery
Toll-Free Number
0800 numbers for professional customer service
From $25/month
- 0800 number allocation
- Unlimited incoming calls
- Call routing included
- Detailed reporting
Call Recording Storage
Extended storage for call recordings
From $10/month
- 100GB additional storage
- 90-day retention
- Secure cloud storage
- Easy search & playback
International Calling
Discounted rates for international calls
From $20/month
- Reduced international rates
- 50+ countries included
- Usage reporting
- Fraud protection
Start saving 50% on your phone system today
Keep your existing phone numbers and start saving immediately. Our team handles the entire setup and porting process for you.